Carol A. Kelly

Kelly Advocacy Outcomes LLC 

Washington, D.C. 20007

Phone: (202) 441-0367

Email: ckelly@advocacyoutcomes.net

CAREER HIGHLIGHTS:

  • Led successful and newly created Department of Government Affairs and Public Policy for the National Association of Chain Drug Stores as Senior Vice President yielding positive outcomes for members on a wide variety of matters including Medicaid, Medicare, national supply chain regulation, drug abuse, and biosimilars.
  • Served as senior staff member for the Centers for Medicare and Medicaid Services and senior advisor for the Department of Health and Human Services.
  • Designed and created effective government affairs/policy programs for four national organizations.
  • Influenced national legislation/regulations for chain drug store, managed care, hospital, and medical technology industries.
  • Connected to policymakers throughout the Washington political community.


Kelly Advocacy Outcomes LLC, October, 2016 to present
Founder and Chief Executive Officer

Kelly Advocacy Outcomes was founded in the fall of 2016 to provide clients with a broad range of support for their advocacy activities throughout the country, covering both legislative and regulatory matters. The organization assists clients with strategies, tactics, knowledge transfer, ongoing counsel, and key contacts with policymakers, interest groups, and other third parties. Ms. Kelly also serves on the Board of Directors of the Society for Women’s Health Research and as adjunct faculty to the George Washington University’s Milken Institute School of Public Health.

National Association of Chain Drug Stores, January, 2008 to September, 2016
Senior Vice President, Government Affairs and Public Policy

The National Association of Chain Drug Stores is the major national association which represents the chain drug store industry in Washington and the states. It provides its members with the full range of trade association activities including advocacy, public affairs, major national meetings, and legal representation.


Responsibilities:

  • Headed and managed staff and consultant organizations representing the industry both in Washington and the States for legislative and regulatory matters.
  • Provided strategic planning expertise for association and development of advocacy goals.
  • Worked directly with both the Board and Executive Committee.
  • Briefed press and provided presentations to a variety of external audiences including Members of Congress and key State legislators.
  • Responsible for management of advocacy budget and resources in an increasingly challenging economic environment.


 Achievements:

  • During first year on the job, provided seamless integration of lobbying and policy staffs to assure focus and efficiency for members.
  • During second year, restructured department to reduce its size while maintaining all key advocacy functions and enhanced federal affairs effort.
  • The Affordable Care Act contained three positive outcomes for the chain drug store industry and no negative results.
  • State advocacy effort defended against Medicaid reductions throughout the country and counterproductive regulatory requirements.
  • Provided successful outcomes for industry on a wide range of matters including Medicare, Medicaid, national supply chain regulation, drug abuse, and biosimilars.
  • Industry moved to being a political force in Washington and the States through the advancement of political efforts.


U.S. Department of Health and Human Services (HHS), May, 2007 to January, 2008
Senior Executive Advisor, External Affairs Office of the Secretary

HHS is the executive branch department of the Federal government charged with promoting and managing
health and human service issues.


Responsibilities:

  • Advised Secretary and other senior officials on HHS policies related to ongoing outreach activities.
  • Served as Departmental liaison to the Office of Public Liaison at the White House and to the Partnership for Value-driven Health Care (a key employer healthcare reform coalition).
  • Arranged outreach meetings and their agendas for the Secretary and other senior officials.
  • Provided regular notifications of public matters to interest groups.                
  • Supported Departmental legislative and communications efforts.


Main Achievement:

  • Designed and maintained new strategic outreach program for the Secretary’s key priorities through a Department-wide planning process.  Initial focus on health insurance access, value-driven healthcare, and health information technology.


Centers for Medicare and Medicaid Services (CMS), June, 2005 to May, 2007
Director, Office of Policy for the Centers for Medicare and Medicaid Services
Department of Health and Human Services. 

CMS is the agency charged with administering the Medicare program and working in partnership with the States to administer the Medicaid program.

Responsibilities:

  • Headed and managed a 15-person staff which functioned as the agency’s crosscutting policy and strategic planning office in the Office of the Administrator.
  • Served as the Executive Director of the agency’s Policy Council, the entity charged with examination of many key strategic planning matters before the agency.
  • Participated in the Administration’s health policy discussions.
  • Provided analysis of the status of the drug benefit for Medicare beneficiaries.
  • Made public presentations to external audiences.
  • Supported work of the Office of External Affairs and Office of Legislation.
  • Advised Administrator on policy matters.
  • Served as employer outreach leader for Secretarial value-driven healthcare reform initiative.


 Achievements:

  • Built new Office of Policy staff team that was created from prior career staff and new, external hires.
  • Established Office of Policy presence throughout the agency.
  • Completed, in 2006, strategic plans for reform of long-term care and post acute care services.
  • Provided key work to the Administrator and agency on the ongoing value of the drug benefit.
  • Served as Departmental lead for the national employer association summit on healthcare transparency attended by approximately 300 employers from throughout the United States.       


Advanced Medical Technology Association (AdvaMed), October, 1999 to May, 2005
Executive Vice President for Federal Legislative Policy and Healthcare System Reform

AdvaMed is the 1300-member Washington, DC-based national trade association which represents the medical technology industry before Congress and the Administration (including regulatory agencies) and provides its members with the full range of trade association services including advocacy, public affairs, an annual meeting, and training and educational programs.

Responsibilities:

  • Headed and managed staff and consultant organizations directed to develop health care and reimbursement policy for industry.
  • Provided regulatory liaison with the Administration and strategic/policy support for Congressional work.
  • Staffed Board-level Committee and made presentations to Committee, Board, and external audiences.
  • Provided liaison to related trade and company groups.
  • Participated in press interviews and briefings/communications strategies.
  • Responsible for reimbursement work of five new business sectors in Department.
  • Managed Board-level Committee and headed staff work group formed after September 11, 2001, to work with the federal government on its healthcare initiatives related to terrorist activities.
  • Served as Chairwoman of the Board of the American Benefits Council, a key employee benefits trade association representing major employers, benefits consultants, and their related trades in Washington.


Achievements:

  • On arrival in 1999, created policy program including work group structures, policymaking process, alert process for members, and 25 position papers.
  • Created visibility/key linkages for industry with the Medicare program resulting in formal inclusion in the CMS Open Door process, first major national Medicare conference for industry in Baltimore, and regular senior level contacts for industry.
  • Developed formal industry legislative proposals passed by Congress in Medicare reform bills in 2000 and 2003.
  • Developed/pursued implementation of initiatives that assure timely national coverage decisions by Medicare, an open process to provide coding for new technologies, and appropriate reimbursement in the hospital setting for new technologies.
  • Directed major, national conference of health-related portions of the government working with industry on terrorist-related incidents and participation in HHS national Command Center to combat emergencies.


Premier, Inc., January, 1996 to October, 1999
Vice President, Federal Affairs

National hospital purchasing cooperative for one-third of community-based hospitals in the United States.  Premier purchases health care goods, provides health care consulting services for members, and government affairs.

Responsibilities:

  • Headed the Premier Institute’s Washington representation including federal lobbying strategy, policy development, and grassroots programs for the hospital owners of Premier.
  • Provided presentations on legislative matters for various Premier groups as member of management team.
  • Responsible for liaison with related hospital organizations in Washington.
  • Chaired national lobbying coalition of health care interests on the privacy of medical information.


 Achievements:

  • On arrival at newly created Premier in 1996, created government affairs and policy programs for the new company.
  • Raised visibility of new company in the Washington community.
  • Developed and lobbied the Provider Sponsored Organization program for Medicare, passed by the Congress and implemented by the Health Care Financing Administration. 


United Health Care and MetraHealth, January, 1995 to January, 1996
Vice President and Director of Government Affairs

Group health insurance venture of Metropolitan Life and Travelers subsequently purchased by United Health Care, one of the largest health plan companies in the United States.

Responsibilities:

  • Headed representation before Federal and key State government entities including lobbying strategy, definition of health policy positions, outreach to related associations and interests.
  • Presentations for major customers.
  • Political Action Committee and grassroots program development.


MetLife, September, 1989 to January, 1995
Vice President, Government and Industry Relations

Second largest mutual insurance company in the United States.

Responsibilities:

  • Provided strategic government affairs advice to Group Insurance Department.
  • Representation before federal and key state government entities including lobbying strategy, definition of health policy positions, outreach to related associations and interests.
  • Presentations for major customers.
  • Political Action Committee and grassroots program development.
  • Joined Executive Committee of the American Benefits Council, a key employee benefits trade association.


Equitable Life, February, 1986 to September, 1989
Vice President

Third largest mutual insurance company in the United States.

Responsibilities:

  • Representation before Federal and key State insurance regulators including lobbying strategy, definition of health policy positions, outreach to related associations and interests.
  • Political Action Committee and grassroots program development.
  • Presentations for major customers.
  • Chaired Section 89 Coalition, a national lobbying coalition of more than fifty organizations on tax preference for welfare benefits plans.


Department of Health and Human Services, Health Care Financing Administration (HCFA), 1981 to 1986
Acting Associate Administrator for Policy
Director, Office of Legislation and Policy
Congressional Liaison Officer


Responsibilities:

  • Directed the primary bureau writing regulations, the Office of Research and Demonstrations, and Congressional work for HCFA, with staff of approximately 550.
  • As Director of the Office of Legislation and Policy, advised Administrator on health policy issues, prepared witnesses for hearings, supervised the agency’s budget process, represented the agency on Capitol Hill, and managed a staff of 50.
  • As Liaison Officer, assigned to establish working relationships with Members of Congress, their staffs, and HHS. 


EDUCATION:
University of Virginia, Completed M.A. in Public Administration
University of Delaware, Completed B.A. in International Relations, cum laude, with areas of interest in economics and business administration